Retail Security
Retail security aims to prevent store crime as much as possible or to prevent problems from arising by intervening in advance.
In stores and shopping centers, various forms of insecurity can occur. This includes shoplifting, pickpocketing, and robbery, but also youth nuisance, vandalism, bicycles, and mopeds in pedestrian areas, and the level of fire safety of the store premises. Additionally, litter and other signs of neglect can lead to a feeling of insecurity.
A shopping area must be easily accessible and invite purchases on the one hand, but on the other hand, be safe for the shopping public. Furthermore, damage and loss must be prevented without causing unrest.
Need to hire retail security? Call us directly at 088 10 31 444
Or request a quote online.
4 good reasons why you need
retail security
For the safety of your staff and visitors
Retail security can help ensure the safety (and control) of staff, visitors, and suppliers.
Protection of company property
With store surveillance and patrols, the security of stores, shopping centers, and shopping areas is ensured.
Customer service
Greeting visitors, answering questions, and helping provide information and guidance. This can contribute to customer and visitor satisfaction and create a positive impression of your store.
Continuity of business operations
By early detection of threats and risks, it is possible to protect the continuity of business operations.
Solutions for stores, shopping centers,
and shopping areas
As a security service for retail businesses, we know better than anyone: in your industry, it’s hard work. Therefore, you want to spend minimal time on matters such as security and safety. ISG Security Netherlands helps you with this by providing solutions specifically for stores, shopping centers, and shopping areas.
HOSTS/HOSTESSES
MONITORING SURVEILLANCE
RETAIL SURVEILLANCE
PREVENTION
Supporting Services
The following services can also be included in our service delivery:
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
A retail surveillance officer is responsible for ensuring the safety in a store and preventing theft and other forms of crime. Here are some tasks a retail surveillance officer may perform:
Access Control:
The officer monitors who enters and leaves the store and checks bags and other personal belongings if necessary.
Store Monitoring:
De surveillant patrouilleert door de winkel en houdt toezicht op de goederen en het winkelend publiek om diefstal te voorkomen.
Detecting and Addressing Shoplifting:
The retail surveillance officer identifies suspicious activities and deals with theft or attempted theft.
Guidance for Store Staff:
Store staff can be guided in dealing with theft prevention and identifying suspicious activities.
Handling Incidents:
De winkelsurveillant kan optreden bij incidenten zoals agressie, bedreigingen of vandalisme.
The exact duties may vary depending on the size and nature of the store and the specific needs and requirements of the client.
Traditional security was primarily focused on “guarding,” whereas modern security is more aligned with the needs and preferences of contemporary retail businesses. Today, security officers also act as hosts who welcome visitors, answer questions, and provide directions in the store. We facilitate an optimal guest experience combined with preventive supervision.
In public spaces, security officers can arrest a suspect “in the act” or seize suspicious items or evidence and immediately hand them over to the police. On private property, a security officer may exercise authority on a private law basis, such as conducting searches and refusing someone entry to a store based on the applicable house rules.
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
A retail surveillance officer is responsible for ensuring the safety in a store and preventing theft and other forms of crime. Here are some tasks a retail surveillance officer may perform:
Access Control:
The officer monitors who enters and leaves the store and checks bags and other personal belongings if necessary.
Store Monitoring:
The officer patrols the store and monitors goods and customers to prevent theft.
Detecting and Addressing Shoplifting:
The retail surveillance officer identifies suspicious activities and deals with theft or attempted theft.
Guidance for Store Staff:
Store staff can be guided in dealing with theft prevention and identifying suspicious activities.
Handling Incidents:
The surveillance officer can handle incidents such as aggression, threats, or vandalism.
The exact duties may vary depending on the size and nature of the store and the specific needs and requirements of the client.
Traditional security was primarily focused on “guarding,” whereas modern security is more aligned with the needs and preferences of contemporary retail businesses. Today, security officers also act as hosts who welcome visitors, answer questions, and provide directions in the store. We facilitate an optimal guest experience combined with preventive supervision.
In public spaces, security officers can arrest a suspect “in the act” or seize suspicious items or evidence and immediately hand them over to the police. On private property, a security officer may exercise authority on a private law basis, such as conducting searches and refusing someone entry to a store based on the applicable house rules.
Need to hire retail security?
We are happy to provide personalized advice.
For practical questions, you can contact us.
Interested in retail surveillance?
We are happy to provide you with personalized advice.
088 10 31 444
Call us directly at 088 10 31 444